How do I know my jewelry is authentic? We understand authenticity is the most important part of buying jewelry. Every piece you purchase from us comes with a hallmark certification and an authenticity card confirming the purity of gold, silver, or platinum used. Our diamonds and gemstones are carefully sourced, tested, and graded for quality. With every purchase, you also receive detailed care instructions to help maintain shine and brilliance. We work only with trusted suppliers and certified laboratories, ensuring transparency and trust. When you shop with us, you can feel confident that your jewelry is 100% genuine, crafted with precision, and guaranteed to last beautifully. Do you offer jewelry resizing services? Yes, we provide professional resizing services for rings, bracelets, and other fine jewelry to ensure every piece fits you perfectly. Our skilled craftsmen use precise techniques to adjust sizes without affecting the design, quality, or durability of your jewelry. Whether you’ve purchased a new item from us or wish to resize a cherished heirloom, we treat every piece with the utmost care. Resizing is carried out under strict quality checks to preserve shine and structure. Simply contact our customer care team, and we’ll guide you through the resizing process for a comfortable and flawless fit. What is your return and exchange policy? Your satisfaction means everything to us. If you’re not completely happy with your purchase, we offer easy returns and exchanges within 7–14 days of delivery, provided the item is unused, undamaged, and in original packaging. Refunds are processed quickly after inspection, ensuring a hassle-free experience. For custom-made, engraved, or personalized jewelry, our policies may differ slightly, but we’ll always guide you clearly before your purchase. Our goal is to make your shopping worry-free, so you can focus on enjoying your jewelry. If you ever need assistance, our customer care team is here to help every step of the way. How do I take care of my jewelry? Proper care ensures your jewelry retains its shine and elegance for years. We recommend gently cleaning your pieces with a soft cloth, storing them in a dry place, and keeping them away from moisture, perfumes, or harsh chemicals that can damage the metal or stones. For long-lasting brilliance, consider professional cleaning and polishing once in a while. Always store jewelry separately to avoid scratches and tangling. By following these simple steps, your jewelry will remain radiant and timeless. Along with your purchase, we also provide a care guide to help you protect and preserve your precious investment.